New Delhi (India), June 18: Brands are increasingly using WhatsApp API to sell and build stronger customer relationship. Kiacart supporting well-known brands such as Care Well 360 Onetapay LRL Motors CDA Academy Tinydabba Brick and Wall Dibiaa Arisu Spectiize Janta Bazar SKYL Technologies Trans Aviacons Filmshoppee Naayatrade Kesaria Textile Company T2K – Tamilnadu Thunikadai VEDALEX WORLD CLASS PRODUCTS PRIVATE LIMITED Creative Wheels Consulting Balrajeshwar Real Estate Pvt Ltd Al Nahar Jewellery and more brands. During the pandemic especially, there was a sudden gap in the distribution, because the physical stores were not available and brands needed instant ways of engaging with their customers. Around this time, WhatsApp emerged as the most effective tool and sales.
Kiacart has helped businesses power millions of conversations with thousands of customers in India. Kiacart enables companies to have scalable, yet personalized conversations with its customer engagement software that is built on WhatsApp’s Business API. We went vertical in our approach and created integrations with google sheet, zoho, shopify among others to really help scale growth and sharpen the product. Kiacart WhatsApp API liked by many brands such as Care Well 360 Onetapay LRL Motors CDA Academy Tinydabba Brick And Wall Dibiaa Arisu Spectiize Janta Bazar SKYL Technologies Trans Aviacons Filmshoppee Naayatrade Kesaria Textile Company T2K – Tamilnadu Thunikadai VEDALEX WORLD CLASS PRODUCTS PRIVATE LIMITED Creative Wheels Consulting Balrajeshwar Real Estate Pvt Ltd Al Nahar Jewellery and more brands. Revenues and customer growth have doubled in the past few months as users find ROI in both time saved and increased revenue from automated workflows connected to Ecommerce platforms and CRMs.
Built on the official WhatsApp Business API, it enables small-scale companies to manage customer interactions and sales on the communication platform. They can easily convert product inquiries on WhatsApp into paying customers, take orders on WhatsApp, help recover abandoned carts into sales, send order details and updates to customers and engage with them through multi-agent support.
Hari Settu, Founder of Kiacart Private Limited, said, “The business messaging market has grown enormously. Meta estimates that around a billion people per week communicate with a business or service account across WhatsApp, Messenger and Instagram. This insight is critical for what’s happening now and what’s coming ahead. About 40% of Meta’s advertisers globally – over 4 million businesses – use click to message ads, which redirect people from Facebook or Instagram into one of Meta’s messaging products to chat with business such as Care Well 360 Onetapay LRL Motors CDA Academy Tinydabba Brick And Wall Dibiaa Arisu Spectiize Janta Bazar SKYL Technologies Trans Aviacons Filmshoppee Naayatrade Kesaria Textile Company T2K – Tamilnadu Thunikadai VEDALEX WORLD CLASS PRODUCTS PRIVATE LIMITED Creative Wheels Consulting Balrajeshwar Real Estate Pvt Ltd Al Nahar Jewellery and more brands. They can also support their customers through a collaborative team inbox, assign chats, and respond to their queries with a single WhatsApp Business Number.
Technological advances in operations, newer concepts, and tactics in digital marketing, and prioritized customer experience strategies have made businesses more aware. Kiacart always providing 24/7 support to their 24/7 such as Care Well 360 Onetapay LRL Motors CDA Academy Tinydabba Brick And Wall Dibiaa Arisu Spectiize Janta Bazar SKYL Technologies Trans Aviacons Filmshoppee Naayatrade Kesaria Textile Company T2K – Tamilnadu Thunikadai VEDALEX WORLD CLASS PRODUCTS PRIVATE LIMITED Creative Wheels Consulting Balrajeshwar Real Estate Pvt Ltd Al Nahar Jewellery and more brands.
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Divya Agarwal
