Empowering Businesses with CX Solutions
New Delhi (India), January 24: QDegrees, India’s eminent Consulting and Product Innovation Company is getting fame for its remarkable growth in the Customer Experience industry. The company completed nine brilliant years in July 2022 and led exemplary Customer Experience innovations leveraging technology and services. The firm has been through an exceptional growth journey, assisting numerous brands in amplifying their customer relationship & engagement, building products and services for the same, and serving them with the best combination of tech and team.
QDegrees’s role has been pivotal in assisting the brands in amplifying their customer experience and leading to lucrative growth. The company exercised customer experience metrics to enhance a lending company’s digital footprint and end-user experience. While a leading private bank acquired an enhanced customer relationship through constant coaching and audits. Similarly, a job portal firm got better brand validation through QDegrees’ assistance in market research. QDegrees has also facilitated a better customer experience through consultancy services to a top-ranked OTT platform where the team identified and rectified gaps with end-to-end solutions. Quoting the exact words from some clients, a popular tire manufacturing brand stated, “I know QDegrees from day one at my current Organization. Apt delivery of promised services with dedication by the entire team of QDegrees is very much evident. Team adaptability and quick learning is a unique quality which is highly appreciable. Their Quick and transparent communication and services are awesome. Excellent professionalism is very suitable to serve today’s corporations.”
How did all this happen? QDegrees Services Private Limited was initiated to make the customer experience simple and effective through a quintessential combination of technology and human intelligence. It has more than 550 plus employees and Customer Experience practitioners on the pan-India level. This journey began when the team started Quality Assurance in 2013, where customer lifecycle enhancement was the critical game. While the process grew to consultation services within the next three years leading to customer journey mapping and research. With great success in consulting, the team led to product innovation in 2019 by developing world-class AI-based products. Finally, by this year, there has been a massive digital transformation resulting in app development and consulting. The team functions on focused spots, namely Customer Experience measurement, strategies deployment, improvement in customer journeys with benchmarking, and development of Customer Experience tools and customized AI solutions.
The Jaipur-based business has achieved laudable success by providing exceptional products and services. Owing to the outstanding support of their Customer Experience services, including consultancy to enhance customer loyalty, the company has extended its assistance through SaaS-based products. Due to their constant developments, the team of QDegrees recently launched a new website to share valuable insights. The team envisioned the company for the upcoming future with cutting-edge AI-laden products, strategy-driven services, and a SaaS-based growth trajectory.
Currently, QDegrees serves more than 50 delighted clients with over 160 ongoing projects among different industries: telecom, entertainment, e-commerce, and more. It offers multiple consulting services, quality assurance audits, user assessment testing, and Customer Experience related products and operations development. QDegrees is evolving in the Customer Experience journey by constantly developing tools, products, and services for clients. Their vision is to create a robust platform for the brands to understand, satisfy and retain customers in the upcoming future. QDegrees had an eminent journey up the ladder of customer experience management. Due to prolific consulting services and customer-centric products, the company has gained towering success. In addition to the support, QDegrees heads towards a genesis of an exponential future.
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Divya Agarwal
